When to Call for Help – Support Overview

Support Pathways for DenSureFit Pro Patients

Patients who have received a DenSureFit Pro reline performed by a licensed dental professional should be directed to the appropriate contact below based on the type of support needed.

OTC Dental / DenSureFit Customer Care

For non-clinical product support and general questions, patients may contact the OTC Dental / DenSureFit Customer Care Team for assistance related to:

• General Snug-Up kit usage questions
• Product information or replacement inquiries
• Access to educational resources and FAQs

Customer Care does not provide clinical guidance or treatment recommendations.

Licensed Dental Professional

Patients should be directed back to their treating dental professional for any concerns related to fit, comfort, or oral health, including but not limited to:

• Ongoing looseness following a Snug-Up application
• Changes in the integrity of the reline material (e.g., lifting or peeling)
• Discomfort, irritation, sore spots, or oral tissue concerns
• Any uncertainty regarding continued use or next steps in care

Clinical evaluation and treatment decisions must be made by a licensed dental provider.

Additional Resources

Additional educational materials and FAQs are available at:
www.DenSureFit.com

Customer Care Contact Information

Phone: (844) 682-3368
Hours: Monday–Friday, 8:00 AM – 5:00 PM PST
Email: help@densurefit.com